Privacy Policy

1. Information We Collect

Depending on how you use the Services, we may collect:

2. How We Use Your Information

We use your information to:

• provide and maintain the Services;
• authenticate your account;
• store and manage your uploaded content;
• process requests initiated by you;
• generate reports and analyses requested by you;
• improve the reliability, performance and security of the Services;
• respond to customer support enquiries;
• comply with applicable legal obligations.

We do not sell your personal information.

3. Sharing Information

We may share information only when necessary:

• to provide the requested Services;
• to comply with applicable law;
• to protect the security, rights or property of our users, our Services or our business.

We do not share your personal information with third parties for their own marketing purposes.

4. Data Security

We use reasonable administrative, technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration or misuse.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

5. Data Retention

We retain your information only for as long as reasonably necessary to:

• provide the Services;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements.

You may request deletion of your account and associated personal information at any time.

6. Your Rights

Subject to applicable law, you may:

• access your account information;
• update your account information;
• request deletion of your account;
• contact us regarding your personal information.

Information about deleting your account is available at: https://syncframe.ai/delete-account

7. Children's Privacy

The Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page together with the revised “Last Updated” date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.