Account Settings
Delete Your Sync for DJI Account
Last Updated: July 2026
Important
Deleting the Sync for DJI app from your device does not delete your account. You must email info@syncframe.ai to request account deletion.
Sync for DJI uses the SyncFrame AI platform to create and manage user accounts.
If you wish to permanently delete your Sync for DJI / SyncFrame AI account and associated personal data, please email us at: info@syncframe.ai
Interactive Email Drafter
Prefill the fields below to automatically generate your official deletion request email, then click the button to draft and open it in your email app.
I would like to permanently delete my SyncFrame AI account used with the Sync for DJI app. I understand this action is permanent.
Registered Email: [Your Registered Email]
Full Name: [Your Full Name (Optional)]
Data That Will Be Deleted
Your request will permanently remove:
- Your SyncFrame AI account
- Profile information
- Email address
- Uploaded projects
- Uploaded images and videos
- Account settings
- Associated personal data stored by SyncFrame AI
Data That May Be Retained
Some limited information may be retained where required for:
- Legal obligations
- Security and fraud prevention
- Financial or tax compliance
- Dispute resolution
What happens after you submit your request?
We may contact you to verify ownership of the account.
Once verified, we will permanently delete your account and associated personal data within 30 days.
Privacy Policy
https://syncframe.ai/privacy